Trust center

How we handle your data and keep this site secure

This page is maintained by iFixPro to answer common security and privacy questions about ifixpro.in. It is editable content — not an independent certification.

What we collect from visitors

We collect only the information you choose to send through our contact and booking forms: your name, phone number, email (optional), the device you need fixed, and a short description of the issue.

We do not run third-party advertising trackers or sell visitor data. Anonymous analytics may be used to understand which pages are popular.

How we store it

Form submissions are stored in our managed database with access restricted to authorized iFixPro staff. Public pages can only read a small, fixed set of business information (company details, address, hours, social links).

Customer reviews are reviewed by staff before they appear on the website.

Platform & hosting

The website runs on Lovable Cloud, which provides hosting, the database, and authentication for our staff. Connections to the site use HTTPS. We rely on the platform's built-in access controls and keep API keys and secrets on the server, never embedded in the browser.

Limits on what we share

We do not publicly expose any internal configuration, API keys, or visitor lists. Business contact details (workshop address, phone, WhatsApp, email) are intentionally shown on this website so customers can reach us.

This site does not claim formal certifications such as SOC 2, ISO 27001, GDPR, or HIPAA compliance.

Retention & deletion

Booking and contact submissions are retained while we need them to serve you and for reasonable business records. If you'd like your enquiry or review removed, contact us and we'll handle it.

Security contact

If you've found a security issue with this website, please email hello@ifixpro.in with the details and steps to reproduce. We appreciate responsible disclosure.

For general questions, see our contact page.